Terms of Service
Duanlian is provided by 上海煜禾曦信息技术有限公司. These terms describe the services, account use and content rules for the website and app. Software obtained through the App Store is licensed under Apple’s Standard End User License Agreement. These terms do not remove rights that apply to you under mandatory consumer law.
1. What Duanlian provides
Duanlian offers no-contact records, writing and reflection tools, the Moon AI companion, and personal or relationship reports. Local tools and online features have different requirements. Available features depend on the app version and your region.
Duanlian is not a medical, psychological treatment or emergency service. AI replies, rehearsals and traditional chart interpretations are references for reflection. They do not establish another person’s intentions or guarantee reconciliation or future events.
2. Your account
Online features in the app support Apple sign-in or SMS verification for a mainland China phone number. Keep your sign-in identities and codes secure. You can explicitly link another sign-in method in Account; linking does not automatically merge two existing accounts. Memberships and purchased report credits belong to the Duanlian account confirmed for the purchase.
3. Your content and permissions
You retain your rights in the writing, images and other content you provide. Duanlian processes that content only as needed for the features you choose and as described in the Privacy Policy. Your private records do not automatically become public content.
Only provide material you are entitled to use. When entering another person’s birth information or sending a screenshot, consider that person’s privacy and obtain any required permission. Do not use the service to infringe rights, harass others or distribute unlawful content.
4. The Moon and generated reports
Selected context and content you send may be processed by third-party AI services. You can control the context categories shared with the Moon in the app. Generated results may be incomplete or inaccurate; compare them with your own experience and make your own decisions.
Online features require a working connection and service availability. A failed generation does not consume the corresponding completed-use allowance. Rules for replies, screenshot readings, rehearsals and reports are set out in the Membership Terms.
5. Purchases
Memberships and reports are sold only in the iOS app through Apple's in-app purchase. The website does not sell memberships or take payments. See the Membership Terms for plans and allowances.
Purchases inside the iOS app use Apple’s in-app purchase system. Apple’s confirmation shows the applicable currency, price and renewal period.
6. Records, deletion and backups
Some records remain only on your device. Use the backup options described in the app and Privacy Policy before changing devices or deleting local data. You can clear conversations or request account deletion through the available app controls and support contact. Deleting an account or uninstalling the app does not cancel an Apple subscription.
7. Service use and changes
Do not attempt unauthorized access, interfere with the service, abuse automated requests or bypass purchase verification. We may limit requests or access as needed to address abuse or faults. If a paid feature cannot be provided as purchased, contact us. Apple purchases use Apple’s refund process. This does not limit your statutory rights.
These terms carry an update date. Material changes affecting your rights will be communicated as required by applicable rules.
8. Contact
For service, purchase or account questions, email hi@yuhexi.tech. For privacy and data requests, see the Privacy Policy.